When a mailbox password stops working

Inbox 39

If your mail provider refuses the saved password three times in a row, SiteBirdy stops checking that mailbox. You see a notice above your messages and a red exclamation mark next to the mailbox in the sidebar, and you get an email. Click the exclamation mark or the button in the email, enter the new password and choose Save password, and everything continues as before. If you didn’t change the password, choose Try again.

Where to find it: Settings → Mailboxes → a mailbox → ConnectionThe notice above the message listThe exclamation mark next to a mailbox in the sidebar
Who can use it: Mailbox owners

Everything SiteBirdy does

Inbox 39

Writing 22

Find and work faster 23

Safety and your account 22

Your day 40

Teams and sharing 28

Make it yours 26

Connections 10

Ready to start?

Everything SiteBirdy does

Inbox 39

Add a mailboxConnect an email address you already have, usually with just the address and its password.

GmailAdd a Gmail address, or company mail that runs on Gmail, and SiteBirdy shows how in three steps.

Only new mailAdd a mailbox and see only the mail from today on: SiteBirdy ignores the older mail.

All inboxesSee the messages of all your mailboxes together in one inbox, while each mailbox keeps its own folders.

Sent, Drafts and Archive for all mailboxesSee the sent mail, drafts and archive of all your mailboxes together, just like the inbox.

Move mail between your mailboxesMove messages from one of your mailboxes to a folder in another, for example from Work to Personal.

Mailbox name and colourGive each mailbox a name and a colour, so you quickly see which mailbox a message belongs to.

When a mailbox password stops workingSiteBirdy tells you when a mailbox's password stops working and lets you enter the new one.

See how each mailbox is doingSee when SiteBirdy last reached each mailbox, and hear from it when one stops working.

Remove mailboxRemove a mailbox from SiteBirdy, while all its mail stays safe at your mail provider.

New sendersMessages from people writing to you for the first time wait for your approval before they reach your inbox.

Allowed and blocked sendersSee and change everyone you allowed or blocked, and make anyone a Priority sender.

New senders and Priority cardsCards at the top of the inbox show your latest new senders and Priority mail.

PriorityStar important messages to keep them at the top of your inbox and together under Priority.

Priority from all foldersMessages you mark as Priority stay in Priority, even after you archive them or move them to a folder.

How your inbox is sortedSiteBirdy sorts every message by kind, so mail from people stands out from newsletters, notifications and receipts.

Fold automatic mail in the inboxNotifications, newsletters and receipts fold into one line per kind, so mail from people stays in view.

Group sendersFold the mail of senders you choose into one line in your inbox, such as all your webshops.

Change how mail is sortedSee why a message was sorted the way it was, and correct it for the sender or domain.

ConversationsA message and its replies, including yours, appear together as one conversation.

Quoted textThe earlier messages quoted in a reply are folded behind •••, so you only read what is new.

Comfortable or compact listChoose Comfortable rows with a preview line, or Compact rows to fit more mail.

Message listYour messages are grouped by date, with unread ones in bold and quick actions on each one.

Show unread countsThe inbox and each folder show how many unread messages they have.

Select several messagesSelect many messages to archive, label, snooze, move or delete them all at once.

ActivitySee what SiteBirdy is working on, such as deleting or moving many messages, and how far it is.

Mark read or unreadMark a message unread to come back to it later, or mark many messages read at once.

Mail in dark modeIn dark mode, messages are shown in dark colours too, and one click shows their original colours.

Pictures and privacyPictures that load from the internet are hidden until you choose Show images.

Attachments and previewsLook at pictures, PDFs, Word and Excel files, forwarded messages and more without downloading them.

LabelsMark messages with your own labels, each with an emoji, and give a message as many as you like.

Folders and Move to folderMove messages into folders, and make, rename or delete folders, including folders inside folders.

Archive or deleteArchive a message to move it out of your inbox, or delete it to move it to Trash.

Empty Trash and JunkEmpty Trash or Junk right away, or let Trash empty itself after 30, 60 or 90 days.

SnoozeHide a message from your inbox until a time you choose, and then it comes back at the top.

Report spamMove a message to Junk, block its sender, and help your mail server’s spam filter learn from it.

UnsubscribeChoose Unsubscribe on a newsletter, and SiteBirdy asks the sender to stop sending it to you.

Unsubscribe from mail left in JunkWhen you leave a newsletter in Junk, SiteBirdy unsubscribes you from it after a time you choose.

New mail notificationsGet a notification when new mail arrives while SiteBirdy is in the background.

Writing 22

New messageWrite a new message in a window that stays open while you read other messages.

Text formattingMake your message easy to read with bold, italic or underlined text, colours and highlights, lists, quotes and links.

Recipients and address checksEveryone you write to shows by name, and an address that can't work turns red and says why.

Address suggestions and groupsType a few letters to get suggestions from your contacts, your team and people you email with.

Choose the From addressSend from any of your mailboxes, with the right signature for each one.

AttachmentsAttach files with the paperclip or drag them onto the message, up to 25 MB in total.

Pictures in the textPaste, drop or add pictures right in the text of your message, and choose their size.

SignatureAdd your name and details below every message you write, with a different signature per mailbox if you want.

Reply templatesSave answers you write often and insert them by typing / in a message.

Shared team templatesShare your reply templates with people in your team, and choose who can change them.

Drafts saved as you typeWhat you write is saved to Drafts a few seconds after you stop typing.

Reply and Reply allAnswer the sender or everyone on the message, right where you're reading it.

ForwardPass a message on to someone else, with its attachments.

Forward several messages at oncePass several messages on in one email, with all their attachments.

Quoted text in repliesThe message you answer is quoted below your reply, folded away until you want it.

Undo sendTake a message back for a few seconds after pressing Send.

Send laterPick a day and time, and the message goes out then, even when SiteBirdy is closed.

Send individuallySend one message to many people as separate copies, so nobody sees who else got it.

Remind me if no replyGet a sent message back on top of your inbox if nobody answers in time.

Waiting forSee in one list which messages are still waiting for a reply, and follow up quickly.

Out of officeLet people know you're away with an automatic reply, sent even when SiteBirdy is closed.

Read receiptsSee whether, when and how often a message you sent was opened.

Find and work faster 23

Search all mailFind any message with one search across all your mailboxes and folders, with results while you type.

Search filtersNarrow a search with filters like from:, to:, subject:, has:attachment, is:unread, in: and dates.

Filter suggestions while typingAs you type, the search field suggests filters, people, labels, folders and time periods to pick from.

Quick filters on resultsNarrow your search results down with quick filters right above them.

Where your words were foundSee why a message was found, even when your words are only in an attachment's name or in the message text.

Notes in mail searchNotes containing your search words appear in a card above the mail results.

Saved searchesKeep a search as a smart folder in the sidebar, where new matching messages appear by themselves.

RulesRules move, label or answer new messages for you as they arrive, even when SiteBirdy is closed.

Preview and apply a ruleBefore you save a rule, see how many messages in your inbox it matches, and apply it to them too.

Filter mail like thisMake a rule from the message you're reading, for that sender or anyone at the same domain.

Reply with a templateA rule can answer matching mail automatically with one of your reply templates.

Rule order and Stop hereChange the order of your rules, let a rule stop the ones below it, or switch a rule off.

What your rules didSee which messages your rules acted on lately, and what each rule did.

Undo and redoUndo almost anything, step by step, and redo what you undid, even after reloading the page.

Undo a permanent deleteFor a week, undo can bring back even messages, labels, rules and events you deleted for good.